The policy: This privacy policy notice is served by Achievearts under the website; www.achievearts.co.uk The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

• "I", "our", "us", or "we" refer to the business, Achievearts.
• "you", "the user" refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner's Office.
• Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

• Lawful basis: Consent
  Where our purpose for processing is: To have a record of students in our classes
  Which is necessary because: achieverts are responsible for them in our care  We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so.  If we have collected your information for a particular purpose, we will not use it for anything else unless you have been informed and, where relevant, your permission obtained.
  We process your information in the following ways:  
• Information that you provide by filling in forms or interacting with pages on any of our sites which can be accessed from www.achievearts.co.uk("our site"). 
• Information that you provide to us by filling in forms in person. 
• Information that you provide to us over the telephone which we then input on our database. 
  Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  Sharing your information: We do share your personal information with third parties and they include; .LAMDA to be able to enter your child into their examinations with parental consent
  

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

When you interact with us on social media platforms such as Facebook and Instagram we may obtain information about you. The information we receive will depend on the privacy preferences you have set on those types of platforms.

The personal information we collect, store and use might include:

• your name and contact details (including postal address, email address and telephone numbers);
• your children’s names, date of birth, gender, school, medical conditions and any other relevant information you share with us;
• the names and telephone numbers of adults you authorise to collect your children or to be contacted in the event of an emergency;
• information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
• your bank or credit card details. If you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;
• any other personal information shared with us.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your children and you and your children’s health, ethnicity and religion.

Where appropriate, we will make why we are collecting this type of information and what it will be used for clear.

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

COMPLAINTS
We take the handling of people’s data very seriously so will do our very best to resolve any issue that may crop up promptly. Please contact us as soon as you can  at info@achievearts.co.uk If you do not feel that we have resolved your complaint satisfactorily you have the right to lodge a complaint with the Information Commissioner’s Office.

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